Terms & Conditions
Last Updated: February 27, 2025
Alabama Cold Case Advocacy Terms and Conditions
Please read these Terms and Conditions (“Terms”) carefully before using the Alabama Cold Case Advocacy (“ACCA,” “we,” “us,” or “our”) website (the “Service”) and our communication channels, including phone calls and text messaging.
1. Interpretation and Definitions
Interpretation
Words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of these Terms and Conditions:
- Affiliate refers to an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
- Country refers to Alabama, United States.
- Company (referred to as either “the Company,” “We,” “Us,” or “Our”) refers to Alabama Cold Case Advocacy.
- Service refers to the website, text messaging services, phone communications, and any other offerings provided by Alabama Cold Case Advocacy.
- User refers to any individual who accesses our website, communicates with us via phone or text, or engages with our services.
2. Contacting Alabama Cold Case Advocacy
Users may contact ACCA via:
- Phone Calls: By calling our provided contact number, you consent to ACCA recording or monitoring calls for quality assurance and record-keeping purposes.
- Text Messaging: By opting in to receive text messages, you agree to receive updates, alerts, and communications related to ACCA’s mission. Standard messaging and data rates may apply.
Opt-in/opt-out
Phone Calls: By calling our provided contact number, you consent to ACCA recording or monitoring calls for quality assurance and record-keeping purposes.
Text Messages: Alabama Cold Case Advocacy offers text message updates related to case advocacy, missing persons, and unsolved cases.
Sign-Up Instructions
Sign up for text messages from ACCA by texting START or ACCA to 251-501-2653. By opting in, you agree to receive messages related to customer service and information exchange. Message frequency may vary, and message and data rates may apply. ACCA is not responsible for any charges incurred.
Help and Unsubscribe Instructions
For assistance, text HELP or TIPS to 251-501-2653.
To unsubscribe, text STOP or CANCEL to 251-501-2653 at any time. Once you opt out, you will no longer receive messages from ACCA unless you re-enroll by texting START or ACCA. For more information, please see our Terms & Conditions and Privacy Policy.
3. Privacy and Data Collection
We collect and store information in accordance with our privacy policy. For more information, please visit Privacy Policy. By using our services, you agree that ACCA may collect and store information related to your communications. We do not sell or share personal information for marketing purposes.
4. Use of Services
Users agree to:
- Use ACCA services solely for lawful purposes.
- Refrain from using our contact methods for spam, harassment, or any illegal activity.
- Not impersonate another person or misrepresent affiliations while engaging with ACCA.
Violations of these terms may result in termination of access to ACCA services.
5. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.
6. Contact Information
For questions or concerns regarding these Terms, please contact us:
📧 Email: info@alcoldcase.com
📞 Phone: 251-501-2653 (Call or Text)
By using ACCA’s services, you acknowledge that you have read and agree to these Terms.