Privacy Policy
Last Updated: February 27, 2025
Alabama Cold Case Advocacy Privacy Policy
Effective Date: February 27, 2025
1. Introduction
Alabama Cold Case Advocacy (“ACCA,” “we,” “us,” or “our”) is committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including our website, phone communications, and text messaging.
2. Information We Collect
We collect the following types of information:
- Personal Identification Information: When you contact us via phone, text, or website, we may collect details such as your name, phone number, and email address.
- Log Data: Our website collects standard log files, including IP address, browser type, ISP, referring/exit pages, and timestamp data. This helps us analyze trends and administer our site.
- Cookies and Tracking Technologies: We use cookies to enhance user experience, store visitor preferences, and track site usage. You may disable cookies in your browser settings, though some features may be affected.
- Law Enforcement Disclosures: When legally required, we may provide contact information and relevant details to law enforcement agencies for follow-up on tips, case updates, or investigative efforts.
3. Mobile Information Sharing
We do not share your mobile information with third parties for marketing purposes. Your phone number and any related mobile data collected will only be used for ACCA communications, case updates, or advocacy-related efforts.
4. Data Transfer Restrictions
ACCA does not sell, trade, or rent your personal information to third parties. Your information will not be transferred to any external organizations except in the following cases:
- With Trusted Service Providers: We may share necessary data with service providers who assist in operating our services, provided they agree to confidentiality protections.
- With Law Enforcement: We may provide legally required information to law enforcement agencies to aid in investigations or follow-up on relevant tips.
No consumer data will be transferred for commercial, promotional, or unrelated purposes.
5. Unauthorized Sharing Prevention
We implement strict safeguards to prevent unauthorized sharing of your information, including:
- Access Controls: Only authorized personnel with a legitimate need may access your information.
- Data Encryption: We use encryption technologies to protect sensitive data during transmission.
- Regular Security Audits: We periodically review security measures to detect and prevent unauthorized access.
- Confidentiality Agreements: Any third-party service providers we work with must comply with confidentiality and data protection requirements.
If we detect unauthorized data access or sharing, we will take immediate corrective action and notify affected individuals when required.
6. CONTACTING ALABAMA COLD CASE ADVOCACY
Phone Calls: By calling our provided contact number, you consent to ACCA recording or monitoring calls for quality assurance and record-keeping purposes.
Text Messages: Alabama Cold Case Advocacy offers text message updates related to case advocacy, missing persons, and unsolved cases.
Sign-Up Instructions
Sign up for text messages from ACCA by texting START or ACCA to 251-501-2653. By opting in, you agree to receive messages related to customer service and information exchange. Message frequency may vary, and message and data rates may apply. ACCA is not responsible for any charges incurred.
Help and Unsubscribe Instructions
For assistance, text HELP or TIPS to 251-501-2653.
To unsubscribe, text STOP or CANCEL to 251-501-2653 at any time. Once you opt out, you will no longer receive messages from ACCA unless you re-enroll by texting START or ACCA. For more information, please see our Terms & Conditions and Privacy Policy.
7. Third-Party Links
Our website may contain links to external sites. ACCA is not responsible for the content or privacy practices of third-party websites, and we encourage users to review their privacy policies.
8. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children under 13, and if we become aware of such collection, we will delete the information promptly.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted with an updated effective date, and continued use of our services implies acceptance of the revised policy
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Alabama Cold Case Advocacy
P.O. Box 1014 | Satsuma, AL 36572
📧 Email: info@alcoldcase.com
📞 Phone: 251-501-2653
By using our services, you acknowledge that you have read and agree to this Privacy Policy.